Privacy Policy

1. Website Administrator

The administrator of the turnusy.lesnapolana24.pl website is:

Centrum Opieki i Rehabilitacji "Leśna Polana"
ul. Niechorska 27, 72-300 Gryfice, Poland
E-mail: kontakt@lesnapolana24.pl
Tel: +48 91 384 33 38

2. Cookies

Our website uses cookies to:

• Essential cookies: ensure the proper functioning of the website, manage user sessions, and remember language preferences
• Analytical cookies: analyze website traffic (Google Analytics 4) – anonymous data on how the website is used
• Marketing cookies: display personalized advertisements (only with your consent)

You can manage cookies in your browser settings. Disabling essential cookies may prevent the use of certain website features.

3. Automatically collected data

While using the website, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited on the website and time of visit
• Traffic source (how you reached our site)

We use this data solely for statistical purposes and to improve the quality of our service.

4. Contact and booking forms

When you fill out a form on our website, we collect the data you provide voluntarily (name, e-mail, telephone number, message content). We use this data exclusively to respond to your inquiry or to process your booking.

5. Newsletter

If you subscribe to our newsletter, we will store your e-mail address to send information about promotions, news, and health tips. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of every email.

6. Data security

We apply appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption (HTTPS) for all data transmissions
• Secure password storage (bcrypt)
• Regular backups
• Restricted access to data (authorized personnel only)
• Secure payment processing via Stripe (PCI DSS Level 1)

7. External services

We use the following external services:

• Google Analytics 4 – website traffic analysis
• Google Maps – maps and route planning
• Stripe – card and BLIK payment processing
• FlashAI – "Polana" chatbot (AI assistant)

Each of these services has its own privacy policy, which we recommend you review.

8. External links

Our website may contain links to external sites. We are not responsible for the privacy policies and practices of those sites.

9. Changes to the Privacy Policy

We reserve the right to make changes to this Policy. We will inform you of significant changes through a clear notification on the website.

10. Contact

Please direct any questions regarding the Privacy Policy to: rodo@lesnapolana24.pl

Last update: February 2026